500 Server Error when trying to add a subdomain

Support Fin Updated 2 Oct 2026 120 views

On a rare occasion, the error code 500 may be thrown if the name of your subdomain was already used previously by a now terminated server.

There are 2 ways to fix this,

Number 1 being to use a different subdomain,

Number 2 is to open a support ticket, and ask for the domain to be deleted in the records because of the 500 server error.

Still stuck? Our team can look at your server with you.
Open a ticket
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Once payment is completed, the amount you have selected will be credited to your account balance, enabling you to renew your services or place new orders.

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