Terms Of Service

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Atomic Hosts Terms Of Service

Welcome to Atomic Host. These Terms form the agreement between you and us when you open an account or buy a service. You accept them by ticking the box when you register - not simply by browsing the site.

Last updated: 14 August 2026

Changes to these Terms

We may need to change these Terms, for example to reflect a change in the law, in the services we offer, or in how we run them.

If a change materially affects your rights or obligations, we will give you at least 30 days notice before it takes effect. Notice goes to every account holder, by email and by a notice in the panel - not only to accounts with a verified email address.

If you do not want to accept a change, you may cancel your account before it takes effect and we will refund any unused portion of a service you have already paid for. Continuing to use the service after the notice period means you accept the change.

Minor changes that do not affect your rights, such as fixing a typo or clarifying wording, may be made without notice.

Account Registration

Requirements

  • When registering for an account, users must be at least 16 years or older to use our services.

  • If you are under 18, you must have permission from a parent or guardian before opening an account. The parent or guardian is responsible for any charges on the account.

  • Users must provide accurate registration details.

  • Users are responsible for their account security and activity. Using 2FA on your account is not required, but is strongly recommended. Staff members may assist you with a lost or stolen account, if there is sufficient proof that you own the account.

Agreement

  • Users must not create a large number of accounts.

  • Some countries may be blocked for registration due to laws set in their country.

Services Provided

Atomic Host is a Game Server Hosting Service. This service can not guarantee 100% uptime, but we do offer as close as possible to 100% uptime.

Prohibited Use:

  • Users are strictly prohibited from hosting or distributing any illegal content, including but not limited to pirated software, child exploitation materials, or content that infringes on intellectual property rights. Additionally, any activities that disrupt or harm other networks, systems, or services - such as DDoS attacks or the distribution of malware - are not allowed.

You are legally responsible for what you do on your server. Here at Atomic Host we are not responsible for any legal trouble you get yourself into from breaking any of list shown above in the Prohibited Use Section, Or of anything else in these terms*

Takedown requests / report abuse

You can submit a takedown request for a service, server, or website created by another user by filling out the form at the link below. The form requires users to be logged in to help prevent spam and false submissions.

https://atomichost.xyz/forms/report

Billing & Payments

Pricing

Our service ranges in pricing, and we are entitled to change these prices. Users who have an already occurring subscription won't be affected by change in prices, unless we email them in advance.

Payment Methods

Payment methods include Credit & Debit Cards, Atomic Host Balance

Your right to cancel

Because you are buying from us online, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you the right to cancel within 14 days of placing your order, without giving a reason.

If you ask us to start providing the service straight away and then cancel within those 14 days, we may charge you for what you actually used before cancelling.

To cancel, open a support ticket or email [email protected].

Refund Policy

We offer a full refund within 14 days of purchase. This sits alongside your legal right to cancel above, and does not replace it. Abuse of our services or refund system may result in account suspension or termination.

Late Payments

If a payment is made late, we will terminate your server until the payment has been made. You may receive a warning on your account.

Termination and Suspension

User Termination

Users accounts may be subjected to a ban or a termination due to actions performed on their account. By agreeing to these terms you are giving us the required permission to warn, ban or even terminate your account if any of the terms are broken.

Data Retention

If a user has been temporarily banned, they will still be able to access their server data when they are unbanned. However if a user is permanently terminated their account and server data will be inaccessible dependent on the reason for their termination. Depending on the reason for the termination or ban, we may agree to provide you with your server files.

Liability and Warranties

Warranties

Our service does not issue warranties. Users may need to reinstall their server if something unfixable is broken. Reinstalling your server is completely free.

Liability

We are not responsible for data loss or damages caused by service interruptions. We may assist as best we can to recover data.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under the law of England and Wales. Your statutory rights as a consumer are not affected.

Third-Party Content

We are not responsible for third-party content hosted by users. We are not responsible if Third-Party Content, or your server content is classified to break laws including the Data Protection Act, Copyright, Designs and Patents Act, Computer Misuse act, or any legal laws.

Disclaimer

The services provided by AtomicHost are offered "as is" and "as available," without any warranties, express or implied. We do not guarantee that the services will be uninterrupted, error-free, or secure. By using our services, you agree that AtomicHost is not liable for any damages or losses resulting from the use or inability to use the service, including but not limited to data loss, service interruptions, or unauthorized access.

Privacy

How we handle your personal data is set out in full in our Privacy Policy, which forms part of these Terms.

In short: we collect what we need to run your account and your servers, we do not sell your data, and you can download or delete your data from your account settings at any time.

Dispute Resolution

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere in the United Kingdom, you may also bring proceedings in your own country.

If we or the law classes actions a user is doing on our service to be illegal you agree to give us the full right to take legal action using methods like, mediation, arbitration, or small claims court.

Nothing here stops you taking a complaint to a court or to a relevant regulator.

Indemnification

Users must indemnify Atomic Host against legal claims arising from your misuse of our service

Support Tickets

We aim to respond to all support tickets within 1-6 hours. However, during busy periods or high ticket volume, responses may take up to 24 hours. We appreciate your patience and understanding.

Who we are, and how to contact us

Atomic Host ("AtomicHost", "we", "us") is a game server hosting service operated as a sole trader based in the United Kingdom.

By ticking the box at registration, you agree to these Terms.

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